Mile Cross Towers Inspection - August 2024

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Want to see positive changes in your Mile Cross tower? We're listening and looking for your help to improve your area in a practical way.

Your feedback will be used by the estate management team to improve the area and focus council resources. You can follow the progress as the results of the inspections start to take shape in your estate.

Here are three easy ways to get involved:

1. Join the walkaround

  • Join the estate management, local councillors and your area team during a guided walkaround of the towers.
  • Date: 28th August in the early evening.
  • Email involvement@norwich.gov.uk to join the inspection.

2. Complete the inspection questionnaire

  • Share your insights and feedback at a time which is convenient for yourself.

3. Map Chat

  • Drop a pin on the map to highlight any issues or share ideas for improvement.


See other activities associated with Mile Cross by following this link.


Want to see positive changes in your Mile Cross tower? We're listening and looking for your help to improve your area in a practical way.

Your feedback will be used by the estate management team to improve the area and focus council resources. You can follow the progress as the results of the inspections start to take shape in your estate.

Here are three easy ways to get involved:

1. Join the walkaround

  • Join the estate management, local councillors and your area team during a guided walkaround of the towers.
  • Date: 28th August in the early evening.
  • Email involvement@norwich.gov.uk to join the inspection.

2. Complete the inspection questionnaire

  • Share your insights and feedback at a time which is convenient for yourself.

3. Map Chat

  • Drop a pin on the map to highlight any issues or share ideas for improvement.


See other activities associated with Mile Cross by following this link.


  • Walkaround Result.

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    Here are the scores based on contributions from the walaround and online contributions.


    Description of Element Score Potential Score % Score
    Litter removal from communal areas, grassed areas & shrubs 6 8 75.00%
    Graffiti removal 4 4 100.00%
    Rubbish chutes 4 4 100.00%
    Cleanliness of windows 4 4 100.00%
    Cleanliness of ledges & window sills 4 4 100.00%
    Cleanliness of light fittings & working condition 4 4 100.00%
    Sweeping & washing of stairs, landings, entrance halls & lobbies; washing down of tiles and painted walls 8 8 100.00%
    Entrance halls and lobbies 2 8 25.00%
    Handrails, ledges and bannister rails 4 4 100.00%
    Lifts (floors) 2 4 50.00%
    Lifts (doors, panels and frames) 3 4 75.00%
    Cleanliness of walls in communal areas 4 4 100.00%
    Bin chambers 4 4 100.00%
    Communal bin shed & drying areas 1 4 25.00%
    Fly tipping 4 8 50.00%
    Signage around estates & block notice boards 2 4 50.00%
    Quality score for Caretaking/Cleaning and Estate amenities
    60 80 75.00%
    Sheds 2 4 50.00%
    Paths, roadways & courtyards 2 4 50.00%
    Play areas & seating areas 4 4 100.00%
    Grounds maintenance – grassed areas 6 8 75.00%
    Grounds maintenance – weed clearance 3 4 75.00%
    Quality score for Grounds Maintenance 17 24 70.83%
    Overall Total Quality Score 77 104 74.04%
  • Inspection Walkaround

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    The walkaround inspection was conducted yesterday evening.

    The leader of Estate Management was accompanied by tenant inspectors and an officer representing the online inspection contributions.

    Comments were recorded from other tenants as the inspection was underway.

    The inspection score will be announced next week along with actions resulting from the inspection.

    Many thanks to all those who contributed to this inspection.

  • Inspection Update - Mile Cross Towers

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    Once the walkaround has taken place the results will be placed here along with the improvement progress.

Page last updated: 20 Nov 2024, 09:31 AM