Help us improve housing services

We're committed to making our housing services better for everyone, and we'd like your input.

We're consulting on proposed updates to how we deliver and charge for housing services. Before any decisions are made, we want to hear your views.

Below, you'll find details of each proposal:

• What it means
• Why we're making changes
• How it could affect you

You can give feedback by completing the survey below or emailing housingconsultation@norwich.gov.uk

The consultation will be open from 11 December 2025 until Sunday 18 January 2026.