Tenant Involvement Panel

Have your say in shaping housing services in Norwich.

The panel is always looking for new members and especially welcomes applications from underrepresented groups. If you're interested, please email involvement@norwich.gov.uk(External link) to find out more.

The tenant involvement panel (TIP) meets every six weeks at City Hall to review housing policy, finance matters and scrutinise the performance of housing services. Members gain valuable insight into how housing departments operate and have the opportunity to question council officers about their roles and the challenges they face.

This involvement is essential for ensuring tenants understand how services are delivered and can influence decisions that affect their homes and communities. Housing in Norwich improves when tenants and the council work together in partnership, sharing a commitment to continually enhance living conditions.

A key area of focus for TIP is the annual rent review. Members engage in detailed discussions with senior management and the finance team, examining the factors behind proposed increases and how the additional income will be used.

TIP members also contribute to consultations on significant service changes and help shape the council's future direction.

One TIP member represents Norwich tenants on the national Association if Retained Council Housing (ARCH) tenants' group. They attend quarterly meetings to discuss issues affecting council tenants across England and report back to the panel. Learn more about ARCH at www.arch-housing.org.uk

Full training is provided to ensure all members feel confident and equipped to take part.

Visit www.norwich.gov.uk/TIP to learn more about the Tenant Involvement Panel.