Housing: Tenancy consultation

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This consultation has now concluded

Welcome to your tenancy consultation

Last summer, over 500 residents shared their valuable insights on our proposed tenancy strategy, policy and agreement. We’re grateful for their contributions, as they significantly shaped the revised documents.

Now, we’re seeking feedback from tenants who have joined since August 2023.

The tenancy strategy, policy and agreement were last updated in 2013, so it is important we bring it up to date. We're consulting you on proposed changes that:

  • reflect changes to the housing regulations and general good practice
  • clearly explain how we grant and manage tenancies
  • clearly explain what we expect from providers of social housing
  • clearly explain your rights and obligations as a tenant, and support to help you maintain your tenancy.

Have your say!

Read through the proposed changes and variations to the tenancy agreement

Read through the tenancy policy, strategy, agreement

Complete our short survey

The consultation opens on Thursday 29 February 2024 until Sunday 31 March 2024

Your opinion matters

We are required to consult you on proposed changes to our tenancy strategy, policy and agreement. But more importantly, we want to consult you. Your opinion matters to us, and by participating you can influence the way we do things, and this can make a difference for all residents.

As well as asking tenants views, we're consulting social housing providers and others who work with us to provide, manage, and support tenancies.

We provide more than 18,000 homes in Norwich, of which 14,700 are available for let and 3,300 are leasehold. We remain committed to secure lifetime tenancies for all tenants who successfully complete an introductory tenancy.

We believe our tenancy strategy, policy and agreement will contribute to mixed and balanced communities, with individuals and families settled in decent homes that you value, with advice and support delivered by people who care.

Welcome to your tenancy consultation

Last summer, over 500 residents shared their valuable insights on our proposed tenancy strategy, policy and agreement. We’re grateful for their contributions, as they significantly shaped the revised documents.

Now, we’re seeking feedback from tenants who have joined since August 2023.

The tenancy strategy, policy and agreement were last updated in 2013, so it is important we bring it up to date. We're consulting you on proposed changes that:

  • reflect changes to the housing regulations and general good practice
  • clearly explain how we grant and manage tenancies
  • clearly explain what we expect from providers of social housing
  • clearly explain your rights and obligations as a tenant, and support to help you maintain your tenancy.

Have your say!

Read through the proposed changes and variations to the tenancy agreement

Read through the tenancy policy, strategy, agreement

Complete our short survey

The consultation opens on Thursday 29 February 2024 until Sunday 31 March 2024

Your opinion matters

We are required to consult you on proposed changes to our tenancy strategy, policy and agreement. But more importantly, we want to consult you. Your opinion matters to us, and by participating you can influence the way we do things, and this can make a difference for all residents.

As well as asking tenants views, we're consulting social housing providers and others who work with us to provide, manage, and support tenancies.

We provide more than 18,000 homes in Norwich, of which 14,700 are available for let and 3,300 are leasehold. We remain committed to secure lifetime tenancies for all tenants who successfully complete an introductory tenancy.

We believe our tenancy strategy, policy and agreement will contribute to mixed and balanced communities, with individuals and families settled in decent homes that you value, with advice and support delivered by people who care.

This consultation has now concluded

Use this space to ask a general question about the tenancy consultation or check our FAQ's.

Questions will be reviewed weekly and answered publicly or privately to provide as much information as possible.

To request a council service, please visit our website norwich.gov.uk

  • Share I would like a written copy of the tenancy agreement. I do have an histrionic tendency agreement I would like to see the differences between the two. There have been many changes maybe not all for the better.Many thanks. on Facebook Share I would like a written copy of the tenancy agreement. I do have an histrionic tendency agreement I would like to see the differences between the two. There have been many changes maybe not all for the better.Many thanks. on Twitter Share I would like a written copy of the tenancy agreement. I do have an histrionic tendency agreement I would like to see the differences between the two. There have been many changes maybe not all for the better.Many thanks. on Linkedin Email I would like a written copy of the tenancy agreement. I do have an histrionic tendency agreement I would like to see the differences between the two. There have been many changes maybe not all for the better.Many thanks. link

    I would like a written copy of the tenancy agreement. I do have an histrionic tendency agreement I would like to see the differences between the two. There have been many changes maybe not all for the better.Many thanks.

    Mrs j Saunt Parker asked over 1 year ago

    Hi, the current tenancy agreement is available to you here Council tenancies | Norwich City Council . These current terms and conditions have been in place since 2010. This consultation is proposing some revisions to the tenancy agreement and these proposals can be found here https://gettalking.norwich.gov.uk/24043/widgets/72717/documents/45077. Once you have reviewed the proposals please do complete the survey to provide your feedback on them https://gettalking.norwich.gov.uk/tenancyconsultation/survey_tools/consultation.

  • Share What changes u ard making to tenancy plz have I got to be worry about it on Facebook Share What changes u ard making to tenancy plz have I got to be worry about it on Twitter Share What changes u ard making to tenancy plz have I got to be worry about it on Linkedin Email What changes u ard making to tenancy plz have I got to be worry about it link

    What changes u ard making to tenancy plz have I got to be worry about it

    Paul clarke asked over 1 year ago

    Thank you for your question. The proposed changes to the tenancy agreement can be found here -variations to tenancy agreement, and this is located on the home page of the consultation.

  • Share Why is the tenancy agreement changing? on Facebook Share Why is the tenancy agreement changing? on Twitter Share Why is the tenancy agreement changing? on Linkedin Email Why is the tenancy agreement changing? link

    Why is the tenancy agreement changing?

    over 1 year ago

    Our current tenancy agreement was last updated in 2010, and some of the terms used need to reflect changes in law and be clear.