You said, we did - tenant engagement outcomes

Good Neighbourhood Policy

We asked

We asked tenants and leaseholders for their views on the proposed Good Neighbourhood Management Policy through Get Talking Norwich during October 2025.

You said

Residents told us that:

  • Expectations about neighbourly behaviour should be clearer
  • Information and guidance should be easier to understand
  • Fly-tipping and environmental issues are affecting neighbourhoods
  • More support is needed to help resolve issues informally
  • Noise, anti-social behaviour, and poorly maintained shared spaces are having a negative impact on wellbeing

We did

Using your feedback, we:

  • Added clearer standards and expectations within the policy
  • Began developing an easy read resident version
  • Referred fly-tipping concerns to Environmental Services
  • Included guidance on resolving disputes and accessing support
  • Finalised and implemented the Good Neighbourhood Management Policy to help create safer, cleaner and more respectful neighbourhoods

Thank you to everyone who shared their views and helped shape the policy.